Customer Service

Shipping:

Orders placed Monday-Thursday will be shipped within three days of being placed. Orders placed Friday-Sunday will be shipped the following Monday.

We do not currently ship outside of the United States.

Returns:

We gladly accept items for return that are returned within 30 days from your date of purchase. Gift cards and vintage items are not returnable. Clients are responsible for return shipping charges. If the item was damaged upon arrival, we will reimburse for both delivery and return shipping charges. Please note that we do not accept liability for shipping loss or damage of returned goods. Upon returning, please include your original receipt and all original packaging with your package. In order to process your return please contact us at info@farmandfable and we will initiate the return process for you.

Inventory:

We continually update our inventory levels online, however due to the unique nature of our goods, our online merchandise availability is not guaranteed. If an item you have ordered is not available or is backordered, we will notify you as soon as possible via email.

Privacy:

We respect your privacy. Any and all information collected on this site will be held with care and will be used solely for the purposes of filling your online order.

Our store is hosted on Shopify Inc. They provide the online e-commerce platform through which we sell our products to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. For more insight, you can read Shopify’s Terms of Service and Privacy statement here.

Use of Imagery:

We love our imagery and hope you find it as inspiring and beautiful as we do. We also love our brilliant photographer who uses her time and talents to capture these images for us. If you would like to use our imagery for your private, personal use then pin away! If you are blogger and would like to use our imagery please credit Farm & Fable and our site directly. If you are a commercial enterprise please contact us directly at info@farmandfable.com prior to any use. Any commercial use without our express, written permission is forbidden.

Questions:

If you have additional questions please feel free to contact us at info@farmandfable.com. We will get back to you as soon as possible!